JEN JAMES

Founding Supervisor, Crisis Text Line

Jen has held many prominent roles at Crisis Text Line, including creating the volunteer curriculum & training, hiring & training the original supervision team, and serving as the voice of the community. Bottomline: Jen is the heart of Crisis Text Line and the spine of its philosophy. Prior to her role as Founding Supervisor of Crisis Text Line, Jen created the first Chat and Text Crisis service available in Michigan. She is certified in Trauma informed care, Living works-Applied Suicide Intervention Skill Training, Critical Incident Stress Management, CPI-Nonviolent Crisis Intervention and CPR/FIRSTAID/AED. Her areas of expertise, due to lived experience, include crisis intervention, bullying, anxiety, depression, and facilitating trainings on self harm.

See Jennifer at How to Navigate Mental Health Issues Online and Offline in the Health & Wellness track on Friday, June 22, 2017 from 11:15am - 12:30pm.